1P not providing password when clicking on icon

btekin
btekin
Community Member
in Mac

I see the 1P icon wherever password or username is requested, but no info is given when I click on the icon.
What am I doing wrong?

1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: mac12.5
Browser:_ safari
Referrer: forum-search:1P not providing password when clicking on icon

Comments

  • andrew.l_1P
    andrew.l_1P

    Hi @btekin,

    Welcome to the 1Password Support Community! Sorry to hear 1Password isn't behaving as expected in your browser, I'm happy to help.

    Can you tell me if you see the 1Password icon on your browser toolbar? If not, you can select you browser here to see a related guide:
    If you don't see the 1Password icon in your browser's toolbar

    Let's then double check your autofill settings, we can do this by clicking the 1Password icon in your toolbar > ≡ menu > Settings > Under autofill, are these options turned on?

    image

    I'd also like to confirm if this behaviour is happening on all websites or just certain ones?

    Looking forward to your reply and getting this resolved with you. 🙂

This discussion has been closed.