DUO - "Unable to add new account ClientError: Unable to sign in with available MFA options."

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System
System
in Windows
This discussion was created from comments split from: 1Password is driving me insane - Duo Security not workign correctly.

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  • jaywhitley
    jaywhitley
    Community Member
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    Finally an explanation, It was DUO all along! Thankyou for this we finally have Extension functionality restored, it has been driving us insane for months.

    Windows users here.
    For us I found the following in the extension logs via "Inspect views background/background.html" link in extension menu.
    "Unable to add new account ClientError: Unable to sign in with available MFA options."#

    Disabling DUO authentication immediately resolved the issue, obviously this cannot remain disabled.

    Is there any ETA on when the underlying issue here is due to be fixed?
    The prompted upgrade to v8 trigged this in several instances, so this is now unavoidable for many others.

    Jay

  • andrew.l_1P
    andrew.l_1P
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    Hi @jaywhitley,

    I've split your post into its own thread under the Windows topic. 🙂

    Regarding the issue you're experiencing, please try logging out of your 1Password account after disabling DUO. Then log back in and re-enable DUO.

    Let me know how this goes or if you have any questions!

    ref: dev/core/core#14622

This discussion has been closed.