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dszp's avatar
dszp
Occasional Contributor
3 years ago

Watchtower inaccurate in 1Password 8 on iOS

On desktop, I changed a ton of passwords just a day or two ago. On iOS, Watchtower still stays those passwords are vulnerable. Counts and displays are wildly inaccurate across the board in iOS (and iPadOS) Watchguard as well. Is this a known issue? I don't see any reports here on the forums.


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6 Replies

  • Dr__Loomis's avatar
    Dr__Loomis
    New Contributor

    Hmm, not sure what happened, but this has cleared up. For a few days, the main Watchtower page would say "Unsecured Websites: 71" but if you tapped it, there would only be like 8 things listed. That was happening on my iPad, whereas on my iPhone the numbers were accurate both places.

    But now it's sorted itself out on my iPad.

  • Dr__Loomis's avatar
    Dr__Loomis
    New Contributor

    This is also happening to me on my iPad, but not my iPhone. Should I also report it as described above?

  • dszp's avatar
    dszp
    Occasional Contributor

    1P_Tommy Thanks for the update, I just sent an email in with some screenshots and notes. I didn't have the exact replicated details from my first post but I did have examples from similar issues between my iPad and iPhone, which currently have beta and released versions, but I'm happy to test different configs when support gets back to me!

  • Former Member's avatar
    Former Member

    1P_Tommy, will you please follow up with us here in the forum about this issue when your team knows more? It would really be a shame if we never had the benefit of knowing if/how the issue was resolved!

    Thanks,
    John

  • dszp

    I'd like to get you over to email. One of my colleagues had a similar report this morning and we'd like to investigate further and see if they are related. Please reach out to us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

    Include the following:

    Your user name here in the forum. dszp
    A link to this topic. https://1password.community/discussion/132632/watchtower-inaccurate-in-1password-8-on-ios#latest

    Thank you,

  • dszp's avatar
    dszp
    Occasional Contributor

    To update this, the iPadOS 8 beta version, and the released version both, under Vulnerable Passwords, ALL the passwords shown (28 of them) are all ones I changed in the last week using 1Password-generated Fantastic passwords (it even says that in the entries) but they're all listed on the Watchtower Vulnerable Passwords list and are included in the total. Which is completely a bug; it doesn't show on my computer (where I changed them) and they're obviously not vulnerable given that they're all long and random and 1Password generated in the last few days.