QR code detection fails in app & browser extension

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scollier
scollier
Community Member
in Mac

In 1Password 7, I had no issues at all using the QR code detection feature. But in the new Electron-powered v8 version, as I can no longer move the scanner over the code and it tries to automatically detect it, it always says it failed to find it.

I've tried from the browser extension & application, but neither works. I have screen recording permission added in macOS for the application & have restarted 1Password after removing & re-applying the permission.

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: macOS 12.5.1
Browser:_ Safari

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  • ag_tommy
    ag_tommy
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    @scollier

    Could you try logging in and out? That's what got me going when I had a tough time getting my permissions to be taken. If in doubt a restart may also help.

  • scollier
    scollier
    Community Member
    Options

    Logging in/out of my 1Password? Or macOS?

  • ag_tommy
    ag_tommy
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    Sorry about that @scollier macOS is all I needed to do.

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