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westy
New Contributor
3 years ago

1password extension won't login

I have recently installed the latest 1 password extension on Safari and have given it the necessary permissions. But when I pick the 1password icon and fill in my 1password password I just get the rotating 'processing' symbol and nothing happens. I have to go to my top bar and open 1password from there. Can anyone suggest how I fix this please?

1Password Version: 8.8
Extension Version: 2.3.7
OS Version: 12.4
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=1password%20extension%20won't%20login

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I have recently installed the latest 1 password extension on Safari and have given it the necessary permissions. But when I pick the 1password icon and fill in my 1password password I just get the rotating 'processing' symbol and nothing happens. I have to go to my top bar and open 1password from there. Can anyone suggest how I fix this please?

\n\n
\n\n

1Password Version: 8.8
\nExtension Version: 2.3.7
\nOS Version: 12.4
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=1password%20extension%20won't%20login

","body@stringLength":"617","rawBody":"

I have recently installed the latest 1 password extension on Safari and have given it the necessary permissions. But when I pick the 1password icon and fill in my 1password password I just get the rotating 'processing' symbol and nothing happens. I have to go to my top bar and open 1password from there. Can anyone suggest how I fix this please?

\n\n
\n\n

1Password Version: 8.8
\nExtension Version: 2.3.7
\nOS Version: 12.4
\nBrowser:_ Safari
\nReferrer: forum-search:1password extension won't login

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It's great to hear that helped. Thanks for updating us. Enjoy!

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1P_Tommy Thanks that solved it! I had assumed I was on the latest version of macOS as I had automatically update on. But I hadn't been updated because of too little space. Sorted that now. So killed two birds with one stone. Thanks again. Richard.

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Thanks for that suggestion I will give it a shot.

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westy

\n\n

Please try updating macOS. About the security content of macOS Monterey 12.5.1 - Apple Support That may help matters. If not, we can proceed from that point.

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