Can't open 1Password chrome extension

arijitnit
arijitnit
Community Member
in 1Password in the Browser

I am a new user of 1Password. I just installed the chrome extension, but I don't seem to be able to open it.

I just see this screen and when I click on Open 1PAssword, nothing happens

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Chrome

Comments

  • JBG123
    JBG123
    Community Member

    I am having the same issue

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hey @arijitnit, can you try the following?

    1. Right-click the 1Password icon in your browser toolbar and choose Settings.
    2. Under General, disable "Integrate with 1Password app".
    3. Fully quit 1Password app and browser.
    4. Restart the 1Password app and then open browser.
    5. Right-click the 1Password icon in your browser toolbar and choose Settings.
    6. Under General, re-enable "Integrate with 1Password app".
    7. Test things out with the extension.

    Let me know how that goes!

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