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Forum Discussion

Former Member's avatar
Former Member
3 years ago

edge 1password Not working properly

After entering the correct password. Cannot display the contents of the saved password, nor can it automatically save the password and enter it


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: windows11
Browser:_ edge

browser extension
  • 1P_JoshD's avatar
    1P_JoshD
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @kathylincn,

    Thanks for messaging us! This is actually a newly discovered issue and I would like to continue our conversation via email for more in depth troubleshooting. If that's ok with you, please email us at support+x@1password.com.

    In the email, please include your username: @[USERNAME] and a link to this thread. That way we have everything in one place. You will receive an automatic reply from BitBot, our helpful robot assistant, which will include a Support ID that looks similar to [#ABC-12345-678]. Post that here and I will be able to locate your conversation with us.

    Looking forward to troubleshooting this further with you. 😄

    Josh

    ref: dev/core/core#17107