We have two versions and two IDs.

Mel Stricker
Mel Stricker
Community Member
in Mac

We have 2 versions of 1Password and two IDs. One of the versions was downloaded directly from the website the other from the Apple App Store. We would like to change the direct download to the App Store version and is Version 8 available from the Apple Apple Store. Can this change be done without any issues and how do we do this?
Also, we have two IDs and we would like to cancel one and share the other with both of our passwords in a single vault. How do we do this and can we do this with a single-user license?

1Password Version: 7.9.6
Extension Version: Not Provided
OS Version: MACOS 12.5.1
Browser:_ Safari
Referrer: forum-search:switch from direct download to Apple App Store

Comments

  • andrew.l_1P
    andrew.l_1P

    Hi @Mel Stricker,

    Great questions! 1Password 8 is only available as a direct download: 1Password 8 for Mac and it's certainly possible to consolidate your data into one account. I see you're already in touch with my colleagues via email so to avoid any confusion I recommend continuing the conversation there. I'll let them know about your inquiries here so we get everything resolved. 👍🏻

    ref: XWQ-71346-636

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