Sync between devices

segovia

Hi - I have 1 Password on 2 Macbooks and 1 iMac. I have noticed today that they are not synced. How do I force a sync?

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1Password Version: 8
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Foirefox

Jack.P_1P

Hi @segovia:

Great question. Are you using the same 1Password account across all of your devices? If you sign in to my.1Password.com, is everything there as you would expect? Let me know.

Jack

segovia

Yes, I am using the same account and password

When I login using the app, not the plugin they are not synced

Jack.P_1P

Hi @segovia:

In that case, taking a closer look at your devices would likely be best. I'd like to ask you to create some diagnostics reports, one from each of your devices:

• Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/133038/sync-between-devices#latest
• Your forum username: segovia

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

ag_tommy

@segovia

Thanks for the email. Let's continue there.

ref: UVP-86928-292