Forum Discussion

Former Member's avatar
Former Member
4 years ago

Sync between devices

Hi - I have 1 Password on 2 Macbooks and 1 iMac. I have noticed today that they are not synced. How do I force a sync?


1Password Version: 8
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Foirefox

4 Replies

  • @segovia

    Thanks for the email. Let's continue there.

    ref: UVP-86928-292

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @segovia:

    In that case, taking a closer look at your devices would likely be best. I'd like to ask you to create some diagnostics reports, one from each of your devices:

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member

    Yes, I am using the same account and password

    When I login using the app, not the plugin they are not synced

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @segovia:

    Great question. Are you using the same 1Password account across all of your devices? If you sign in to my.1Password.com, is everything there as you would expect? Let me know.

    Jack