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Former Member

3 years ago

Converting from 7 to 8

I converted from 7 to 8. I did wonder why it didn’t update from within the app. I was about to delete 7 after using 8 for a little more than a week. Then I realized I couldn’t find something. I didn’t think anything of it until I couldn’t find something else a few days later. When I check, 7 has 113 total files while 8 only has 88. Should I delete 8 and try again. I’m not too confident in 8 if from the start it’s lost some of my info!! Please advise????

ios

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Converting from 7 to 8","moderationData":{"__ref":"ModerationData:moderation_data:26853"},"body":"

@complaint1password

\n\n

I would recommend getting you over to our email support. We can keep a detailed conversation and gather reports and also delve into account specifics, if needed. Account specifics are not something we can access here in the community. Please email us using support+forum@1password.com.

\n\n

Be sure to use the email address tied to the account in question.

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Need assistance?

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