Extension not unlocking with desktop app [windows/chrome]

Recently upgraded to 1Password family and I am setting up for the first time post-invite.

Installed Desktop app on Windows (11 with latest updates) and can login fine, I can also login on the web just fine.
I have installed the chrome extension, with "integrate with app" setting enabled but it fails to unlock.

I've followed the typical diagnosis path - updates, restarts, disabled and reinstalled the extension, reinstalled the apps and extension etc etc. I have also tried using the beta version of the extension and I am still seeing the same problem.

It appears that the family account still comes up as in a locked state.

How do I resolve this issue? What are the next steps to try?


1Password Version: 8.8.0
Extension Version: 2.4.3
OS Version: Windows 11
Browser:_ Chrome

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