Email not auto-filled on Soundcloud

[Deleted User]
[Deleted User]
Community Member
edited August 2022 in 1Password in the Browser

On Mac (both Chrome and Safari) 1Password doesn't autofill my email in the first step of authentication on Soundcloud - i have to type it manually, then the second step offers password autofill


1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Safari/ Chrome
Referrer: forum-search:soundcloud wont recognize email

Comments

  • josh.d_1p
    edited September 2022

    Hi @loren31415,

    Thanks for messaging us!

    I've done some testing using 1Password to autofill on that site, and I noticed the same issue as you. However, I was able to fill manually by clicking the autofill button in the 1Password Extension. Follow these steps in order to fill manually on soundcloud.com:

    1. Open soundcloud.com and click login
    2. Type in your email manually and move to the next page
    3. Type in your password manually or create one using the Suggested Password inline menu
    4. Click the Save in 1Password or right-click the 1Password icon in your browser toolbar and click Save item
    5. Refresh the page
    6. Go back to the login page
    7. Left-click the 1Password icon in your toolbar and click Autofill

    Here is a video to follow along: https://share.cleanshot.com/E1uw1L

    I've added your feedback and our conversation to an open issue we have with our developers and they will look into this further.

    Josh

    ref: dev/core/core#15293

  • [Deleted User]
    [Deleted User]
    Community Member

    Hi Josh,
    a bit convoluted but it worked - thanks! 🙂

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