Firefox extension not detecting icloud vault

jacobog
jacobog
Community Member

Hello,

I use a iCloud vault as my personal primary vault and for work reasons a 1password Cloud subscription. Firefox extension is only able to detect the 1password Cloud vaults but not my personal one. Both 1password and the Helper are able to detect the iCloud vault (and the Cloud vaults). This has only happened I believe (but cannot confirm) with the version 2 of Firefox extension.

Is this a bug or is it by design? How can I work around the issue? Thanks.


1Password Version: 7.9.6
Extension Version: 2.3.7
OS Version: 10.14.6
Browser:_ Firefox

Comments

  • Hi @jacobog:

    1Password in the browser (our newer extension) only supports 1Password accounts and doesn't show standalone vaults. 1Password 8 (the latest version of 1Password) only supports 1Password accounts.

    If you'd like to use your standalone vault in Firefox, you'll need to use the classic extension: Get the 1Password classic extension

    Jack

  • jacobog
    jacobog
    Community Member
    edited September 2022

    Wonderful, thank you very much Jack.

  • On behalf of Jack you're very welcome, @jacobog!

    Let us know if you have any questions in the future. 🙂

This discussion has been closed.