My data is gone after subscribing to 1Password 7. How can I get it back?

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zen0414
zen0414
Community Member
in Mac

I'm a long time user of 1Password. I've been using the standalone license version. I recently decided to try 1Password 7. After a few days at the trial I decided to subscribe. Unfortunately right after that almost all of my data has disappeared. How can I get it back. I'm running on a Mac, with and ipad and iphone. I don't see my data on any of the devices. Help!

1Password Version: 1Password 7 Version 7.9.6 (70906003) 1Password Sto
Extension Version: Not Provided
OS Version: Monterey 12.5.1
Browser:_ Chrome, Firefox
Referrer: forum-search:Lost data after subscribing to 1Password7

Comments

  • Jack.P_1P
    Jack.P_1P
    Options

    Hi @zen0414:

    Please reach out to us at support@1password.com mentioning what's going on, and we'll be able to take a closer look.

    Jack

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