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Why can't I find the security key for login?

Community Member

Hello, administrator, I have registered as a member of the community, I want to log in to the windows version of 1password, but I can't find the security key, I can't find it in the account information

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided


  • DenalBDenalB
    Community Member

    Hey @Ray7Jack !

    If you only registered here in the community, you don't have an 1Password membership account automatically. The community account is not connected to a 1Password membership account! Both are two different things.

    So, you have to register a 1Password membership account, to get the security key and an own password to use the 1Password apps.

    These links could be helpful:

    If you have further questions, please ask here. 😉

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @Ray7Jack:

    As DenalB noted (thanks for the assist! 😎), the 1Password Support Community is a separate account. Do you have a 1Password account and the associated Emergency Kit? Let me know.


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