User name cannot be automatically filled

WCseVWCu
WCseVWCu
Community Member

Open a lot of websites, click on the password aera can be automatically filled.
However, nothing happens when you click on the user name area.

1password 7 Accessibility mode can be used and function works well,but 1 password 8 doesnt support this mode?

I use Mi 10. miui13.0.4

Comments

  • Hello @WCseVWCu, thanks for letting us know about this issue.

    As you're using a Xiaomi device, you may need to turn Display pop-up windows on. You can enable that setting with these steps:
    1. Open your device settings.
    1. Tap Apps > Manage apps > 1Password 8 > Other permissions.
    1. Tap "Display pop-up windows while running in the background" on.

    Let us know if that improves the filling behavior and thanks again!

  • WCseVWCu
    WCseVWCu
    Community Member

    yea, my device is xiaomi 10 and I turned the permission already, some websites work but quite a lot websites didnt work

  • ag_audrey
    ag_audrey
    1Password Alumni

    @WCseVWCu, can you provide a bit more detail:
    1. Which browser are you using? Can you list some examples of the sites where Autofill is not working so that we can test them on our end?
    2. What default keyboard do you have?

  • WCseVWCu
    WCseVWCu
    Community Member
    edited September 2022

    edge beta
    carpt.net
    hd.ai
    Already uninstall 8 version, cannt remember more.

    default keyboard? whats it stand for?

    i use 讯飞输入法

  • Thanks for the information @WCseVWCu. It looks like this may be related to an issue with 1Password detecting username fields in some languages. I've shared your feedback with the team. Thanks again.

    ref: dev/core/core#16763

This discussion has been closed.