Change V8 families Icon for account, its alienating

Sovereign

I have used 1PW for a very long time, I love the product, and while the new version has some bumps I applaud exploring different ways to present the UI. However, by taking a generic Icon for the family account and making it racial, it now alienates me from the product. Without the ability to select different icons, or upload my own, I am currently presented with a different race to represent "My Family" account vaults that I am consistently presented with any interaction with 1password.

I think it would serve your users better to keep it a neutral icon, like before until there is an ability to change icons that users can relate to their family.

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1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

ag_tommy

@Sovereign

Please use https://my.1password.com/vaults , click on the vault name and then edit details. Click the small 🔽 on the icon. Be sure to save when complete.

if you intend to change the family icon and not a vault specific icon, please use https://my.1password.com/settings/account

• 🚨 Stay away from that delete button on the account page.

Sovereign

Thank you that worked

ag_tommy

You're most welcome.

intelligentlife

In 1PW 8.9.4 I cannot change the custom icon for my profile, which is a pic of an old lady in a pink dress. Please advise.

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1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 11.6.8
Browser:_ Safari and standalone
Referrer: forum-search:custom icon

ag_tommy

@intelligentlife

Please use https://my.1password.com/vaults , click on the vault name and then edit details. Click the small 🔽 on the icon. Be sure to save when complete.

if you intend to change the family/user icon and not a vault specific icon, please use https://my.1password.com/settings/account

• 🚨 Stay away from that delete button on the account page.

mikedr2

That doesn't work for me. The icon isn't shown on the family page. It's grayed out. When I click it, I'm just taken to a blank page.

mikedr2

This is what I see (I put a red box on the family name).

ag_tommy

@mikedr2

Apologies, this is a bug we are looking into.

ref: dev/b5/b5#17679

Maraklov

This is exactly what I'm seeing as well. The Family Name and Portrait shows this as does any Family Member user when I go to Edit Details. Clicking the rectangle opens a new empty window. Multiple computers, multiple browsers, with no browser extensions active and no VPN/DNS redirects. Is there a domain issue with the portrait picker, AgileBits?

ag_tommy

I've merged a few threads. Some comments may appear disjointed. Apologies if so.

Andrew42

Thank you @ag_Tommy for showing me how to do this. Two thoughts: Selecting the icon should be part of the original set-up process. Changing the icon should not require logging on to a web site but should be possible within Settings in the App.

Dave_1P

@Maraklov

The bug on the website should now be fixed. 🙂

@Andrew42

Thank you for the feedback! I've passed along your suggestions to our product team so that they can consider adding those features in the future.

ref: IDEA-I-1921