Command \ not working.

ag_tommy
ag_tommy
edited September 2022 in 1Password in the Browser
This discussion was created from comments split from: Does ⌘\ (not) work in browser pop-ups?.


Welcome to the community! I am going to move your comment to it's own discussion. The previous one is not likely the best fit at this stage.

Comments

  • Paulrcheek
    Paulrcheek
    Community Member

    Hello I'm new to this community forum, please go easy. I've just changed over from 1Password 7 to 1Password 8. When attempting to login to NAB banking, the online pop up login won't autofill, it does fill if I use the ⌘\ function as you've suggested at start of this discussion. This autofill fails on Safari and Chrome. It worked fine on earlier versions of 1Password 7. Can anyone suggest a remedy please.

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hi @Paulrcheek, are you trying to fill your login on https://ib.nab.com.au/nabib/index.jsp? If not, what is the URL for your site?

    You had mentioned that it does autofill if you use ⌘\ function. However you mentioned that autofill still fails. Do you mean that ⌘\ is failing to fill or do you mean that you cannot autofill from the inline menu?

    Please let us know!

  • Paulrcheek
    Paulrcheek
    Community Member

    Hi, yes that is the correct NAB URL [https://ib.nab.com.au/nabib/index.jsp?] I'm trying to autofill. The ⌘\ function does fill the two lines for the NAB ID and Password when the web page is open and I use this function. However, when using the Safari or Chrome extension and selecting "open and fill" or when selecting "open and fill" from within the actual 1Password 8 app the "open and fill" doesn't populate these two lines. I hope that explains it a bit better? Thank you.

  • Joy_1P
    Joy_1P
    1Password Alumni

    @Paulrcheek Thanks for those details. I noticed that when I clicked on "open and fill" for my test login from the app, the page opens and it appears that the login doesn't fill. However, if I click into the sign-in fields, I see my login filled. Here is a video: https://share.cleanshot.com/5dJJU6

    Can you try that and let me know if you see the same behavior?

  • Paulrcheek
    Paulrcheek
    Community Member

    Hi, yes I notice now that this is working the same as your video when I click in the logon field its now working, however, this wasn't working for several weeks prior, it was only the other day when I noticed it started working in that manner. I guess it's better than nothing.

  • Joy_1P
    Joy_1P
    1Password Alumni

    @Paulrcheek Gotcha, well I'm glad it is working. If you find that it doesn't work later on, please let us know and we can look at it again.

  • Paulrcheek
    Paulrcheek
    Community Member

    Thank you for your assistance

  • Joy_1P
    Joy_1P
    1Password Alumni

    @Paulrcheek You're welcome!

This discussion has been closed.