1password8 doesn't stay active but reverts to Finder?

Peggy12
Peggy12
Community Member
in Mac

1Password8 doesn't stay active but switches to Finder, it works on my iPhone but not the mac

1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: macOS 12.5.1
Browser:_ Safari
Referrer: forum-search:1password8 does not stay active it reverts to Finder

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @Peggy12:

    Is this when using 1Password in your browser or something else? Let me know.

    Jack

  • Peggy12
    Peggy12
    Community Member

    Yes, by this I think you mean when I open my Mac and select 1Password from my dock and it opens.

  • Jack.P_1P
    Jack.P_1P

    Hi @Peggy12:

    Thanks for following up. In that case, we might want to take a closer look at what's happening. Please reach out to us directly at support+forum@1password.com, and include your username Peggy12 and mention what's going on. After emailing in, you'll receive a reply from our helpful robot assistant BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to make sure your message has gotten to the right place. Thanks!

    Jack

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