1P8 Vault Migration Problems

dulac71
dulac71
Community Member
in Lounge

I easily signed in to my account through Safari. Then the instructions say to click "Move Data". No such thing on the screen. Then it says that if I'm not asked to migrate data, I should click on HELP>TOOLS>MIGRATE. There is no TOOLS on the screen. So, either your instruction were written by someone without access to a computer screen, or I'm doing something very wrong and the instructions do not help me determine what it is. I have downloaded 1P8. The first time I ran it, it errored out - "There was a problem" - a really not-useful message. The second time, "Waiting for data to be moved. Do not close this app." An hour later, I closed the app - I've got work to do - a progress bar sure would have been useful. And now the installer won't open.

What next?

1Password Version: 7.9.6
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Safari

Comments

  • dulac71
    dulac71
    Community Member

    Part 2. I re-downloaded the installer. Now the error message is Safari cannot open the file Password.Installer.app because there is o apllication to open it.

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