Migration from standalone vault to 1password membership

Pocoyo
Pocoyo
Community Member
in Mac

I'm trying to migrate from standalone vault v6.8.9 to 1Password account subscriptions and are following the guide: https://support.1password.com/cs/migrate-1password-6-mac/

But I got stuck on step 3, it says:

"After you import your standalone vaults into 1Password 7, click Subscribe Today to sign up for a 1Password membership. Set up your account, then migrate your data to your 1Password account."

"If you don’t see a message to Subscribe Today, choose 1Password 7 > Get a 1Password Membership from the menu bar."

But none of those options are available, the first option does not pop up. And the second option does not exist.

I'm using the Apple store version.

Suggestions ?

1Password Version: 7.9.6
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Not Provided
Referrer: forum-search:If you don’t see a message to Subscribe Today, choose 1Password 7 > Get a 1Password Membership from the menu bar.

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @Pocoyo:

    I see that you've recently reached out to us via email as well, and it looks my colleague Paul has responded to you a few days ago. Continuing the conversation there would be best.

    Jack

    ref: DZL-39164-514

This discussion has been closed.