My install of 1Password 8 hung -- for 20 hours -- at the "don't quit this app" caution. What now??
If I can't quit the app, and the install won't run, and it's waiting for files to copy, what am I supposed to do? I'm worried that if I /do/ quit the app, I'll lose a huge collection of passwords which I don't know myself and that would be a disaster for me. Having an installer that won't finish, can't be quit, and seems to control invaluable information of mine is, to be polite, sub-optimal.
1Password 7
Version 7.9.6 (70906003)
1Password Store
1Password Version: 7.9.6
Extension Version: Not Provided
OS Version: MacOS 12.5.1
Browser:_ Safari 15.6.1
Referrer: forum-search:do not quit this app
Comments
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Hi @EdwardRice,
Sorry to hear the 1Password 8 installer isn't behaving as expected, it's sometimes the case that having 1Password 7 open during this process will help. In the meantime, you can ensure the safety of your data by checking it on 1Password.com.
I see you're also in touch with us via email so if you'd rather provide more information there, feel free. To avoid confusion we'll keep the conversation in a single channel but you can let us know which you prefer. 🙂
ref: RAZ-56999-612
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