iOS app crash on startup during FaceID

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mirv
mirv
Community Member
in iOS

I am getting a crash several times a day, when I open the 1Password iOS app. It starts to do FaceID, and I see the animation but then the app exits. I am sending a diagnostic report, in case that is helpful.

1Password Version: 8.9.5
Extension Version: ?
OS Version: iOS 16.0(20A362)
Browser:_ Safari

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  • mirv
    mirv
    Community Member
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    Support ticket from the diagnostic report is #WQC-29635-113.

  • Alvin.L_1P
    Alvin.L_1P
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    Hey @mirv :

    I apologize for the trouble you've experienced with the app crashing. Since you've also sent us an email about this, I'm going to close this thread to avoid duplicating our efforts. I've sent a reply via email.

    Thanks so much!

    Alvin

    ref: WQC-29635-113

This discussion has been closed.