Is there an easy way how to reset 2FA binding without full recovery?

eingfoan
eingfoan
Community Member
in Business and Teams

Hi guys,

Is there a more easy way how to redo a 2FA on a user without completely going into recovery?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • ag_max
    ag_max
    edited September 2022

    Hi @eingfoan,

    At the present, if you're part of a business account where two-factor authentication is enforced, and if a team member or guest cannot sign in to their account within an already authorized browser where they're not asked for their 2FA code, the only option for them is to go through account recovery.

    If your account is not enforcing 2FA as a requirement, and if your users can sign in to the 1Password apps, they may be able to turn off 2FA manually.

    There's an internal issue in our system for adding the ability to reset a user's 2FA credentials outside of recovery, which I've updated with your comments. This should help our product and development teams better track interest and see if a better workflow can be introduced.

    ref: IDEA-I-689

  • Christian_XYZR
    Christian_XYZR
    Community Member
    edited September 2022

    I also see value there

  • ScottS1P
    ScottS1P

    Thanks for mentioning this, @Christian_XYZR -- I've also added your voice to the feature request.

    ref: IDEA-I-689

This discussion has been closed.