I deleted my Emergency kit. Can I get a copy?

CamilaSennaCamilaSenna
Community Member
edited September 19 in Business and Teams

I'm new at my Company and I deleted my emergency Kit (with my Secret Key) by mistake. Is there any way I can get a copy of the file? Or a new one?


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Referrer: forum-search:how to retrieve my Secret key

Comments

  • ag_maxag_max

    Team Member

    Hi @CamilaSenna, sorry for the trouble.

    If you can still sign in to your account on 1Password.com or in one of the 1Password apps where you're only asked for your password, you can locate your Secret Key there and then use it to access the 1Password.com web interface, where you can save a new copy of your Emergency Kit from your Profile page.

    Account recovery is another option if you're part of a family, team, or business account. Just contact the person who invited you or your administrator and ask them to assist.

    Recover accounts for family or team members

    Just in case the above isn't possible, I'll go ahead and contact you via email so we can help more in private. Please be on the lookout for our message in your inbox. 👍

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