Firefox Extension not signing in with 1Password Desktop

ShayBox · September 2022

I switched to Firefox from Brave and the browser extension doesn't auto sign-in with 1Password Desktop.
I initially used Firefox now using Firefox Developer Edition, no difference.

about:debugging > 1Password > Inspect:

💫 Looking for desktop app com.1password.1password
📤 Sending <NmRequestAccounts> message to native core
💫 Looking for desktop app com.1password.1password7
📤 Sending <NmRequestAccounts> message to native core <1696430088>
Desktop app port disconnected. Error: No such native application com.1password.1password7

Sometimes I also see the last line for non-v7, but not usually.
Desktop app port disconnected. Error: No such native application com.1password.1password

1Password Version: 8.9.6
Extension Version: 2.3.7
OS Version: Windows 11 22H2 22622.598
Browser:_ Firefox

steph.giles · September 2022

Hey @ShayBox,

I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at the logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser:

Save a console log for 1Password in your browser

Attach the console log to an email message addressed to support+forum@1password.com

With your email please include:

A link to this thread: https://1password.community/discussion/133869/firefox-extension-not-signing-in-with-1password-desktop#latest
Your forum username

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Firefox Extension not signing in with 1Password Desktop

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