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I have been charged twice for renewal

asnina
asnina
Community Member
in Memberships

My renewal went through yesterday, and I now have two charges on my card - one for yesterday (although in a pending state) and one for today. However, both sets of funds have come out of my card - which is annyoing (not a credit card). I want to dispute one of them, but I have to contact the seller first - and this seems the only way to do so.

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Comments

  • GreyM1P
    GreyM1P

    Hi @asnina

    For any billing- or account-related queries, please use our contact form or email us directly at support+billing@1password.com and one of our team will be able to help you as soon as they can. :)

    — Grey

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