Forum Discussion

Former Member's avatar
Former Member
4 years ago

Popup boxes obscure other fields in 1Password v8

When trying to create a new login using 1Password v8 on my iPad (iOS 15.6.1) there is a popup box attached to the “username” field with helpful suggestions but it totally covers the “password” field below even after selecting one of the usernames. So I can’t get past the first field to complete the form. I have not been able to create any new logins on my iPad since I updated. Suggestions on how to make the popup box disappear?

1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: iOS 15.6.1
Browser:_ Safari and Firefox both
Referrer: forum-search:https://1password.community/search?Search=iOS%20version%208

ios

1 Reply

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @nshellab

    If you're referring to the menu shown here, you can tap the 1Password icon to toggle it on or off if it's in the way:

    If it's something else, would you be able to take a screenshot on your iPad and show me? 🔍👀 Check that no personal information such as any passwords, your credit card number, Secret Key or account password are visible.️

    ☞ Use Markup on your iPhone, iPad, or iPod touch to cover sensitive details if necessary. Don't use the marker pen tool because it's slightly transparent. I'd suggest filled rectangles instead.

    I look forward to hearing from you. :)

    — Grey