Keyboard short cuts stopped working 1Password for Windows 8.9.5

OregonRider
OregonRider
Community Member
in Windows

I can no longer Ctrl-F to find or Ctrl-S to save edits.

Besides the version no. I see this:
80905042, on PRODUCTION channel

1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Firefox (current)
Referrer: forum-search:keyboard shortcut

Comments

  • ag_mike_d
    ag_mike_d

    Hello @OregonRider,

    Thanks for your message and sorry for the troubles you're encountering with the Ctrl + F and Ctrl + S. I've done some testing and I'm not seeing any issues when I:

    • Select a Category, Vault or Tag from the left sidebar and use Ctrl + F to find.

    • Use Ctrl + S to save a new or edited item.

    Do other keyboard shortcuts work as expected? If you try restarting Windows in Safe Mode with Networking Enabled and then try using 1Password again, do these shortcuts start working again? I'm wondering if some other software running is conflicting.

    Let us know if you have any other questions or concerns!

  • OregonRider
    OregonRider
    Community Member

    Thanks for your quick reply.
    I did as you suggest and the Ctrl keys work fine.
    Then I did a plain old restart and the Ctrl keys work fine.
    It's magic. Thanks.

  • 1P_Gem
    1P_Gem

    Hi @OregonRider! I'm glad to hear that these shortcuts are now working again - thanks for letting us know.

    If you notice any further issues, or have any additional questions, don't hesitate to reach back out and we'll be happy to investigate further.

This discussion has been closed.