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The hard drive on my Windows PC has crashed and I need to rebuild my PC.

jmatthe2
jmatthe2
Community Member
edited October 2022 in Memberships

I have no information with which to reinstall 1Password besides my password. No secret key.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • jmatthe2
    jmatthe2
    Community Member
    edited October 2022

    I need to rebuild my PC from scratch after a hard drive failure. I do not have any information about my 1Password installation besides the password. I would prefer to recover my old installation. How do I accomplish this. I I have 1 Password extension on my Chrome installation on my backup PC, but I cannot access it because I have no idea what my secret key is. I would like to recover without losing the entrys on my original 1 Password installation. My original install was in August 2022, I think.

    1Password Version: 8.80(?)
    Extension Version: 2.3.8
    OS Version: Windows 10 Pro 21H1
    Browser:_ Chrome

  • GreyM1P
    GreyM1P

    Hi there @jmatthe2

    I can see you've already been in touch with us by email about this matter, so I'll close this thread to avoid duplicate answers. :)

This discussion has been closed.