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cancelling the test-Version of 1Password 8

peterheld
peterheld
Community Member
in Memberships

After cancelling the test version of 1Password 8, stay my password data available under my license for 1Password 7, which i bought in 2018?

1Password Version: Password 7.2.1 and testversion 8
Extension Version: Not Provided
OS Version: Ma OS 12.6.
Browser:_ Safari
Referrer: forum-search:cancelling the test-Version of 1Password, stay data available under my license for 1Password 7?

Comments

  • Dave_1P
    Dave_1P

    Hello @peterheld! 👋

    I recommend sending an email to support@1Password.com so that our support team can help with your specific questions about cancelling your account and reverting back to 1Password 7. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • peterheld
    peterheld
    Community Member

    Hello Dave, i send a message to the support@1Password.com and got an answer: [#CFX-98519-193] Cancelling the test version 1Password 8 and some guidelines. As far as i understood, it was not about cancelling the test-Version in the 14day period. So if you can do something about this as mentioned, i would appreciate this very much - Peter

  • Dave_1P
    Dave_1P

    @peterheld

    Thank you for the Support ID. I've located your email and one of my colleagues will send you a reply over email as soon as possible. 🙂

    ref: CFX-98519-193

This discussion has been closed.