How can I restore 1PW 7?

keyfalls

I installed 1PW8 on my Apple devices and it created chaos. I want to go back to 1PW7. Please advise.

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Referrer: forum-search:Restore 1Password 7

Dave_1P

Hello @keyfalls! 👋

I'm sorry to hear that you ran into some trouble with 1Password 8. Can you tell me a little more about what specifically went wrong? I would be happy to help get everything working for you so that you can continue to run the latest version on your devices.

With the launch of 1Password 8 for Mac, 1Password 7 for Mac is no longer supported and will only receive important security updates. We strongly encourage you to update to, and use, 1Password 8 going forward. That being said, you can revert back to 1Password 7 by following these steps:

1. Click on the 1Password 8 icon in the menubar and click Quit.
2. Open your Applications folder and drag 1Password 8 to the trash.
3. Restart your Mac.
4. Open your Applications folder and double-click on "1Password 7.app.zip" to restore the backup copy of 1Password 7.
5. Double-click on 1Password 7.

-Dave

keyfalls

Dave, I can't recall many specifics, but the app inserted passwords that didn't work. Or took me to crazy websites. Plus, I don't like the feature that offers passwords by frequency of use. I admit that the problems may be of my own creation. I suspect that I don't have the laptop, phone and ipad correctly installed and synced. I would stick with 1PW8 if I can get it working smoothly across all devices. -- keyfalls

ag_tommy

@keyfalls

We're an email away and happy to work with you one on one. Feel free to write to us and lets try to work through any concerns you may have. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.