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dribnus
Occasional Contributor
3 years ago

Chrome extension not working properly since last update

If I go to a page that has a saved password and try to fill it, 1PW locks every time on most all sites.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

browser extension

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  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    Let us know if you need us. Have a great weekend.

    ref: IXM-79437-453

  • dribnus's avatar
    dribnus
    Occasional Contributor
    3 years ago

    Support has been able to duplicate the issue, so they are working on it. It only does it on the Beta version.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey dribnus,

    This doesn't seem quite right. Can you give the below steps a try to see if it improves the behaviour:

    1. Right click on the 1Password icon in your browser toolbar and choose 'Settings'.
    2. Disable the setting that says 'Integrate with 1Password app'.
    3. Wait a few moments and re enable this setting.
    4. Test to see if things are working as expected.

    Let us know how you get on!

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If I go to a page that has a saved password and try to fill it, 1PW locks every time on most all sites.

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If I go to a page that has a saved password and try to fill it, 1PW locks every time on most all sites.

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Let us know if you need us. Have a great weekend.

\n\n

ref: IXM-79437-453

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Support has been able to duplicate the issue, so they are working on it. It only does it on the Beta version.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"112","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-07T05:23:33.000-07:00","lastPublishTime":"2022-10-07T05:23:33.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:62873/message:62875","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":3,"name":"1Password Team","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}"},"rankStyle":"FILLED"},"User:user:17244":{"__typename":"User","id":"user:17244","uid":17244,"login":"steph_giles","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-21T08:31:22.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/9V0TRRAA0RD8.jpg"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:17244"},"ModerationData:moderation_data:62874":{"__typename":"ModerationData","id":"moderation_data:62874","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:62874":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17244"},"id":"message:62874","revisionNum":1,"uid":62874,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:62873"},"conversation":{"__ref":"Conversation:conversation:62873"},"subject":"Re: Chrome extension not working properly since last update","moderationData":{"__ref":"ModerationData:moderation_data:62874"},"body":"

Hey dribnus,

\n\n

This doesn't seem quite right. Can you give the below steps a try to see if it improves the behaviour:

\n\n
    \n
  1. Right click on the 1Password icon in your browser toolbar and choose 'Settings'.
    2. \n
  2. Disable the setting that says 'Integrate with 1Password app'.
    3. \n
  3. Wait a few moments and re enable this setting.
    4. \n
  4. Test to see if things are working as expected.
    5. \n
\n\n

Let us know how you get on!

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