Autofill fails on this page (https://member.everbridge.net/453003085612335/login)

John Galvin
John Galvin
Community Member
in Mac

When I autofill on this page, the password seems to get entered wrong. When I cut and paste the password, it works fine.

1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: macOS 12.6
Browser:_ Safari
Referrer: forum-search:password duplicates

Comments

  • GreyM1P
    GreyM1P

    Hey there,

    We do hear about some websites doing this when autofilling, where they claim that no password has been entered when it has, or that the password is wrong when it isn't.

    These websites are usually watching for some "human activity" on the keyboard, which autofilling won't provide, but typing or copy/pasting will. Try this:

    1. Autofill your details as normal.
    2. Add a character, such as a space, to the end of the password, and then delete it.
    3. Try signing in.

    If that works, then simply adding and removing a character has satisfied the form that you're not a robot. That's a design decision taken by whoever built that form, and unfortunately there isn't anything technical that 1Password can change about that. In that case, I would suggest that you let whoever runs that website know that it doesn't accept autofilled passwords.

    If adding and removing a character doesn't make a difference, let me know how you're autofilling:

    • 1Password in the browser, by clicking the Login shown below the sign-in form, the 1Password icon in the browser toolbar, or by pressing ⇧⌘X (Shift–Command–X). In Firefox, the keyboard shortcut is ⌘. (Command–Period)
    • Universal Autofill, by pressing ⌘\ (Command–Backslash) or ⇧⌘Space (Shift–Command–Space) to bring up Quick Access

    Then I'll be able to direct you to the appropriate help. I look forward to hearing how you get on. :)

    — Grey

This discussion has been closed.