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Forum Discussion
break80
3 years agoFrequent Contributor
My Windows desktop and chrome 1password data do not appear to be synching as I expected
I just changed the name of two logins and changed my favorites list. However in Chrome neither have synched up. I closed and reopened Chrome and I closed 1Password and reopened. No change. Not synched. I actually expected them to synch immediately since my understanding is the data resides in the cloud and therefore each version should be accessing the same data. If I am wrong, when do they synch?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=how%20to%20synch%20desktop%20and%20chrome%201password%20database%20
9 Replies
- break80Frequent Contributor
Before doing all the work suggested, I decided to check again whether or not my 1P's are still NOT synching. I created a dummy login...it immediately synched to all 1P devices. I then renamed the item and added it to my favorites. That immediately synched to all 1P devices. So currently I do not have the problem. It fixed itself somehow.
- break80Frequent Contributor
Franky01P, You asked me to do several things. Have not had time to do so yet but will soon
- break80Frequent Contributor
Since I do not know what a sandbox is in 1Password, please tell me how to determine this so I can check.
- break80Frequent Contributor
I have sent the diagnostic report
- FrankyO1P
1Password Team
Hi break80,
With a 1Password account any changes you make in one of the apps should sync automatically. Since you're seeing some differences, we'll definitely need to investigate.
When you sign in to your account on 1Password.com, do you see a complete and up-to-date set of your data there?
To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+windows@1password.com.With your email please include:
* https://1password.community/discussion/134319/my-windows-desktop-and-chrome-1password-data-do-not-appear-to-be-synching-as-i-expected#latest
* Your forum username:break80We'll look forward to hearing from you.
- EkalbSuper Contributor
Hello,
If you are using your browser (Chrome) in a sandbox, synchronization will not occur.
Is this your case?