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How to switch subscription from Google Play to 1password.com?

bfurquim
bfurquim
Community Member
in Memberships

I have an active subscription that I started on Google Play. I'm having trouble with the renewal process (I already registered a ticket with Google support too), but I wonder if and how I can switch my subscription from Google Play directly to 1password.com.
I've read the FAQs, but there's no clarity on what must be done, except that once a membership is started as an in-app purchase, it cannot be changed.
I use both Android and iOS devices, so I think it will just be easier for me to manage the subscription directly with 1password instead of app stores.

1Password Version: 7.9.832
Extension Version: Not Provided
OS Version: Win 10 64bits
Browser:_ Brave or Chrome or Edge

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @bfurquim:

    It looks like you've recently reached out to us via email as well. Continuing the conversation there would be best. My colleague has recently replied to you.

    Jack

    ref: PKE-84914-158

This discussion has been closed.