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Cannot pay 1Password, won't let me edit my payment info

ky4jw
ky4jw
Community Member
edited October 2022 in Memberships

I have been trying to pay my 1Password account. It is past due and every time I try it says not accepted. I cannot edit my card info to see if I have put in the wrong number. Need Help please.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows
Browser:_ Edge

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @ky4jw:

    It looks like one of my colleagues recently responded to your email. Did you receive it? Look for an email with DCT-44223-695 in the subject line. Let me know.

    Jack

    ref: DCT-44223-695

  • ky4jw
    ky4jw
    Community Member

    No I did not can you help?

  • ky4jw
    ky4jw
    Community Member

    Yes I just found it.

  • ky4jw
    ky4jw
    Community Member

    How can I get it to take my payment?

  • GreyM1P
    GreyM1P

    @ky4jw – I can see you're talking to a teammate by email, so I'll close this thread for now and you can continue the conversation by email. :)

This discussion has been closed.