quick access shortcut only works from main window of application on Ubunutu 22.04

ekallevigekallevig
Community Member

The quick access keyboard shortcut only works when the main 1Password application window is open and focused. When main window is unfocused or not open (but 1password is still running in tray), the keyboard shortcut has no effect. Clicking tray icon > Open Quick Access also works fine, just not the shortcut (Ctrl+Shift+Space).


1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: Ubuntu 22.04
Browser:_ Chrome
Referrer: forum-search:quick access shortcut only works from main window of application

Comments

  • AliH1PAliH1P

    Team Member
    edited October 11

    Hey @ekallevig, thanks for reaching out and bringing this to our attention. I've just tested this and encountered the same behaviour. I've gone ahead and filed an internal issue for our developers to investigate further. Thanks again!

    Ali

    ref: dev/core/core#18003

  • ekallevigekallevig
    Community Member

    I noticed the shortcut seems to sometimes start working after the app has been running a while fwiw. But right after opening the app the shortcut seems to reliably fail (when the main window is either closed or unfocused).

  • ag_mike_dag_mike_d

    Team Member

    Hello again @ekallevig - apologies for the delay. I've passed these additional details along to the team. Thanks for the update.

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