How do I sign in into my new 1Password Account?

armanmoradi
armanmoradi
Community Member
edited October 2022 in Business and Teams

I´ve had an account where I forgot the password for. My new account is a business account and I can sign in through the web and everything is good. But I can't sign in through the app on my desktop although the same password works for the web version.
How do I solve this problem?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • ScottS1P
    ScottS1P

    Hello @armanmoradi,

    I'm sorry to hear you are having trouble signing into the 1Password app. While it's my pleasure to assist you, this kind of troubleshooting is best done over email. Can you send a message to support@1password.com and mention this forum thread. Reply back here when you get the email confirmation and I'll keep an eye out for your ticket.

    In the mean time, don't forget that all of your 1Password account data can be viewed online. Visit the sign-in URL for your team, or go to our Sign in page to log in and view your account.

    Thank you,

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