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Can’t download emergency kit
diconje
Community Member
in Memberships
I am a new customer. Could not download emergency kit. It is showing removed with a line through the address In the download list. How do I rectify ? I did not print info in advance. Where do I go in case I want to cancel this subscription prior to my 7 day free trial?
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Comments
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Hi @diconje
You can download your Emergency Kit at any time from 1Password.com, not just when you first start using 1Password. Here's what to do:
- Sign in to your account on 1Password.com.
- Click your name in the top right and choose My Profile, like this:
- Click Save Emergency Kit and follow the onscreen instructions to save the PDF. That'll look like this:
Then:
- The PDF containing your Emergency Kit will then (by default) be saved to your Downloads folder.
Give that a try and let me know how you get on. I'll be here if you need further help. :)
— Grey
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