Unable to Save New Logins Firefox

rpallred

Won't save new login. I don't frequently need to save new logins, so unclear how often/long this is an issue--but definitely not the smooth flow I expect.

See screenshot:

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1Password Version: 8.9.7
Extension Version: 2.4.7
OS Version: macOS 12.6
Browser:_ Firefox 105.0.3

Unknown

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IR69

I reported the same problem although with Firefox on Windows.
https://1password.community/discussion/133409/clicking-on-suggested-password-does-nothing

Still no fix :(

Fedup

I ditched the beta extension from all my browsers. It has too many issues and support has yet to reply to my thread from 2 weeks ago. Luckily I was able to revert back to the non beta extension and my issues disappeared.

jschussler

Piling on. This is really a drag....

ag_mike_d

Hello all,

Thanks for your messages here. I'm sorry for the troubles you've been encountering. For those that are not aware, we're looking further into this issue further and I've included each user's details where necessary.

Currently, we've had word that locking and unlocking the extension or app helps, but can also suggest removing the Beta extension from your browser and install the Production release, to help while the team investigates.

Your patience is appreciated.

ref: dev/core/core#17386

DenalB

@jschussler , @Fedup , @IR69 , @OlivierP , @rpallred
New beta 2.5.0 was released (https://releases.1password.com/b5x/beta/#1password-in-the-browser-2.5.0). I just switched from stable to beta release in Firefox. I already tried saving new logins and it worked. Maybe you could also try if the new beta is working again? Hopefully the issue is fixed now. 🤔

Fedup

@DenalB thanks for the the heads up re new beta extension

MrC

I'm still seeing version 2.4.7 for Firefox, not 2.5.0. Is this expected?

DenalB

Hey @MrC !

Yes. You have to manually update the extension in Firefox after installing from 1Password. 😉

MrC

Yup, I now have it. Thanks @DenalB .

DenalB

You're welcome. Actually, v2.5.0 works for me ... Let's hope it works on every site now.

Paulus

Does not work for me. Using version 2.5.1 Firefox. Mac
But I am quite sure it happened in Brave as well. I use both almost simultanously
It is truly horrible as I basically have to do all new logins manually....

1Password blanks the save button (it is not functioning) of the new login.
I can only press cancel. All info is lost and not (even partially) saved. And make a manual new login, copying and typing all the details manually. Especially when using the automatic generated pasword function from 1P this is often lost due to not saving, so I have to request a new "lost password' fromthe sit
Even worse the 1Password overlaps the login from the site, and blocks the login details and button from the site I need to login to.
I cannot move the 1P new login screen.

DenalB

Hey @Paulus ,

maybe you should give the current beta build of the Firefox extension a try. I'm using 2.6.1 beta and don't have such problems anymore.
https://1password.com/de/downloads/windows/#beta-downloads

Paulus

Thnx. Using Mac but thnx, will give beta a try. Merr Xmas

DenalB

I keep my fingers crossed, @Paulus ! Merry Christmas to you, too. 🎅