Why does sharing an item via iMessage not offer the recipient the option to save it?
- I share an item with another 1Password user with the latest version of 1Password installed. When they tap on the graphic in the message, they only have the option to create a new 1Password account instead of saving it to their local app. Why might that be?
- Is there a way to share a vault with a friend to make it easier for me to help them with their computing?
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: 16.0.3
Browser:_ Safari
Comments
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Hello @Penelope Pitstop! 👋
When you share an item using a secure link with someone else who is already using 1Password and they open that link in the browser they should see a button that looks like the following:
If they don't see this button then make sure that they're opening the secure share link in a browser where 1Password is installed:
- iPhones and iPads: Get to know 1Password for Safari on your iPhone or iPad
- Other devices: Get started with 1Password in your browser
Is there a way to share a vault with a friend to make it easier for me to help them with their computing?
If you're using 1Password Families then you can share a vault by adding your friend as a guest: Share with guests in 1Password Families
Let me know if you have any questions. 🙂
-Dave
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If they don't see this button then make sure that they're opening the secure share link in a browser where 1Password is installed:
Thank you Dave. I suspect that they don't have the extension installed.
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Let me know if installing 1Password in the browser doesn't resolve the issue for your friend and I'll be happy to help further. 🙂
-Dave
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