2 Macs, identical OS version, both M1, updates? both ok, BUT DIFFERENT! 7.9.6. and 8.9.4.???

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HeinzGu
HeinzGu
Community Member


Why is one of the macs not updating to the latest version? Both machines behave normal.


1Password Version: 7.9.6. and 8.9.4.
Extension Version: 4.7.5.90 both
OS Version: both 12.6
Browser:_ Firefox, Chrome, Safari
Referrer: forum-search:2 Macs, identical OS version, both M1, updates? both ok, BUT DIFFERENT! 7.9.6. and 8.9.4???

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  • Hey there @HeinzGu

    1Password 8 is a whole new product, so 1Password 7 won't automatically update to it. You can find out how to upgrade from 1Password 7 to 1Password 8 here:

    Upgrade to 1Password 8 for Mac

    Please let me know if you have any questions, or would like any further help. :)

    — Grey

  • HeinzGu
    HeinzGu
    Community Member
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    Hey GreyM1P, big thanks for the idea, will check that tomorrow. And then will come back to you. Best, Heinz

  • @HeinzGu – You're very welcome. If you run into any trouble, let me know. :)

  • HeinzGu
    HeinzGu
    Community Member
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    Thanks again: I was an idiot not becoming aware about the totally reconstructed software 1Password ( version 8). Now downloaded, it works like a charm and seems to sync. Will check that with more time.

    All the best,
    Heinz

  • @HeinzGu – That's great news! Try things out and see how it goes, and if you have any questions at any time, you can ask us here, or via email at support@1password.com. :)

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