How do I send a second invitation to a family member?
james_curry
in Families
The original one expired and it shows the address is a member, but we can't seem to recover it.
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Referrer: forum-search:Sending a second invitation to a family member. First one expired.
Comments
Team Member
Hi there @james_curry
In that case, your best bet will be to remove the family member, then send the invitation again. Instructions on how to remove the family member are shown here:
☞ Add and remove family members — Remove a family member’s account permanently
Then, you'll be able to send another invitation. I look forward to hearing how you get on with that. :)
— Grey
I found the solution. Go to the people area for the family account and start the recovery process. worked great for me. The area is hard to find on the Apple mobile app, but the 1pass site was easier to find and use.
Team Member
@james_curry – Thanks for the update! I'm glad to hear you found another solution that works. Managing family members can only be done from 1Password.com, so you were in the right place to do that. If you run into any trouble with 1Password in the future, or have any questions, please do let us know.