Creating masked emails in the app?

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joshmurphy
joshmurphy
Community Member

I started using Fastmail and the masked emails feature. It works great, until it doesn’t. If I can’t get the safari extensions to show the create masked email option (usually from poor website design), the only other option is to sign into Fastmail and create one from there and then I have to go back to 1Password to input it to there and then finally back to the website.

Why is there no way from within the app to generate these emails?

Comments

  • Hello @joshmurphy! 👋

    Thank you for the feedback! We do have an existing feature request open to add the ability to generate a masked email address using the 1Password app and I'll add your vote there so that the product team is aware that this is something that you'd like to see. 🙂

    -Dave

    ref: IDEA-I-1983

  • joshmurphy
    joshmurphy
    Community Member
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    Disappointed that there’s been no progress on this. Looks like Bitwarden is implementing the feature correctly

  • @joshmurphy

    I'm sorry that I don't have any updates to share. Personally I've been using the Fastmail iOS app in those rare instances where I have to manually create a masked email address and I've found that to work well. But I do agree that having an option inside of the 1Password app would be more convenient and your feedback is with the product team. 🙂

    -Dave

    ref: PB-30748015

  • martinewski
    martinewski
    Community Member
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    The suggestion is the correct implementation for those 90% of times the web extension doesn't offer to create a masked email. At least we already have half the work done by creating a new login.

  • @martinewski

    Thank you for adding your voice. 🙂

    -Dave

  • DefiCzech
    DefiCzech
    Community Member
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    I vote for this feature too. Auto suggestion is not reliable at all.

  • ag_tommy
    edited July 2023
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    Noted @DefiCzech Thanks for letting us know you'd like this ability.

    ref: PB-34483497

  • DancingTable
    DancingTable
    Community Member
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    Was just about to post the same thing. I think it’s unacceptable that it’s been out almost almost 2 years and it still can’t be done in the app. In fact, I rarely even use it because of that limitation.

  • DancingTable
    DancingTable
    Community Member
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    It’s been nearly 2 years since this integration rolled out… how is it not in the app yet? It’s such an obviously needed feature. Yet all we get is “your feedback is noted” with no actual integration.

    This is pushing me to bitwarden,

  • Dave_1P
    edited September 2023
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    @DancingTable

    I've merged your comments into the same thread so that we can keep the conversation in one place.

    Thank you for the request, I've let the team know that you're eager to see manual generation of masked email aliases be introduced to the app. I personally use the Fastmail app on my iPhone when I need to manually generate a masked email address and that seems like the best workaround for now. 🙂

    -Dave

    ref: 35382794

  • DancingTable
    DancingTable
    Community Member
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    @Dave_1P Yeah, its a fine workaround - but its a workaround. It's an extra step that shouldn't need to happen AND it means I can't block/unblock emails in the 1password app like I can when they're generated in 1password.

  • @DancingTable

    Thank you for the additional comments, hopefully our product team can add plans to further build out our integration with Fastmail in the future.

    -Dave

  • rebea12
    rebea12
    Community Member
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    @Dave_1P Can we prioritise this feature please. The UX is broken

  • Dave_1P
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    @rebea12

    Thank you for the request. While I can't make any promises, I've let the team know that you'd like to see this feature be added to 1Password for iOS as well. 🙂

    -Dave

    ref: PB-37709997

  • Vaxter
    Vaxter
    Community Member
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    Hello, I would like to add my contribution to this thread, because the integration is currently broken.

    Having to create manually an email alias in Fastmail most of the times make the whole point of the integration inoperant, and for me it looks like a beta feature, the integration should not be considered complete if we can’t create aliases manually in the 1Password app.

    This integration has incredible potential, and it’s a very missed opportunity right now !

  • @Vaxter

    Thank you, I've passed along your feedback to the team internally. 🙂

    -Dave

    ref: PB-38037899

  • altaic1environs1lant
    altaic1environs1lant
    Community Member
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    Adding my voice - longtime 1Password user but just moved from Simplelogin to Fastmail for masked email using custom domain.

    Being able to generate the masked email directly in 1Password (like Proton Pass does) would be amazing...

  • Kester.D_1P
    Options

    Thank you @altaic1environs1lant - I've shared your feedback with the Product Team. 🙂

    ref: PB-39717497

  • loopsided
    loopsided
    Community Member
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    Ah, I expected to be the first to report this.

    Given that the browser extension hardly ever suggests to create a masked email when I'd like it to, this is particularly frustrating.

    I'm even more disappointed now to learn 1Password has been asked to fix this problem several times over nearly two years.

    But, I'm glad to learn that competitors have implemented this already.

    I'll be cancelling my auto-renewal and switching over should this not be fixed when that time comes.

  • Dave_1P
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    @loopsided

    Thank you for the feedback, I've let the team know that manually generating masked email aliases is something that is important to you. For the time being, I personally use the Fastmail iOS app to manually generate a masked email address if needed in a pinch.

    Given that the browser extension hardly ever suggests to create a masked email when I'd like it to

    I'm sorry to hear that 1Password in the browser isn't identifying places where it should be offering to generate a masked email alias. The next time that you come across one of these webpages, would you mind sharing the link to the webpage with me? I can file an issue to have our development team fix the issue on that page.

    If you don't want to post the links on the public forum then you can send the link to support+forum@1Password.com and include a link to this forum thread. 🙂

    -Dave

    ref: PB-39766164

  • loopsided
    loopsided
    Community Member
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    Here's an example where 1Password found an email field, but doesn't offer to create a masked email.

    I'm well acquainted with Fastmail's application, as I constantly have to use it given that 1Password hardly ever suggests creating a masked email, but appreciate the suggestion.

  • Dave_1P
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    @loopsided

    Thank you for that example. That doesn't appear to be a sign-up page which is why 1Password isn't suggesting a masked email address there. If you navigate to the sign-up page for withjoy.com and tap on the email field then 1Password will suggest a masked email address there.

    By design, masked email aliases are only suggested on sign-up pages at the moment.

    That being said, I can see how it would be useful to have 1Password generate a masked email alias on any page and I've filed a feature request on your behalf.

    -Dave

    ref: PB-39766164

  • loopsided
    loopsided
    Community Member
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    Absolutely.

    Another example, when I come across a sign-up or sign-in prompt within an application for which I don't yet have an account, if the application was designed correctly, it'll prompt me to use my password manager.

    In that modal, 1Password lets me generate a password. But it only suggests using my private email address for the email field.

    As I see it, the simplest way to solve this would be to offer to create a masked email whenever the focus in 1Password's app is on an email field (or next to any email text input box).

  • Hi @loopsided - thanks for the additional feedback - I've updated the feature request that Dave filed on your behalf to include these details.