Keyboard shortcut CTRL+SHIFT+C doesn't work

enriquecheng
enriquecheng
Community Member
in Windows

Keyboard shortcut CTRL+SHIFT+C doesn't work

1Password Version: 8.9.5
Extension Version: 2.4.1
OS Version: Windows 11
Browser:_ Brave v1.45.113

Comments

  • jermaine.f_1p
    jermaine.f_1p

    Hello @enriquecheng

    Sorry to hear that this is not currently working for you.

    The 1Password keyboard shortcut CTRL+SHIFT+C copies the password of the selected item. Is this what you are trying to achieve?

    What happens when you press this combination?

    I have tested this shortcut in the 1Password 8 for Windows app (8.9.5), 1Password in the browser (2.4.1) and in Quick Access and was able to copy the password each time.

    Do you have any other software installed where the CTRL+SHIFT+C combination also isn’t working?

    One possible cause could be AMD software, as in the past the AMD Radeon Overlay was known to take over Ctrl + Shift + Any letter shortcuts. Do you use any AMD software on your device?

    If you do, disabling the overlay or adjusting your shortcut settings there should help to get things working again. 😀

    Looking forward to hearing from you.

    Jermaine

  • enriquecheng
    enriquecheng
    Community Member

    Oh yes, thank you so much, one of the AMD shortcuts had the same keybind

    After removing, I can confirm it's working fine

    Thank you!!!

  • jermaine.f_1p
    jermaine.f_1p

    Hi @enriquecheng,

    I'm so pleased to see that this resolved the issue for you! Thanks for letting me know 😄

    As always, don't hesitate to contact us if you ever have any questions - we'll be here to help!

    Jermaine

This discussion has been closed.