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s_kozyr's avatar
s_kozyr
New Contributor
3 years ago

No TOTP notification after auto fill

Steps to reproduce:
1. Open Safari on iPad
2. Login to some account with TOTP (e.g. twitter)
3. Use 1Password 8 to auto fill password in Safari

Expected result: quick notification is shown with text “One time password is copied to clipboard” (this notification was visible with 1Password 7)

Actual result: no notification after one time password is actually copied to clipboard.


1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPad OS 15.7
Browser:_ Safari

  • Former Member's avatar
    Former Member

    You can turn that on under Settings > Notifications and tick on "One-Time Passwords". It is off by default in v8.

  • I have this notification turned on but I'm not getting the notification either.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    jsinglestein

    It's possible that the notifications have been turned off at the "other end" in Settings. Try this and let me know what you find:

    1. Open the Settings app (not 1Password's Settings).
    2. Tap Notifications > 1Password.
    3. Make sure that "Allow Notifications" is turned on and that you have Banners turned on under Alerts. The Temporary banner style is probably the better one to use here.

    Give that a go and if you run into trouble, I'll be here.

  • GreyM1P I have notifications turned on there too. I just figured something out though. If you use the safari extension, you don't get the notification. It's only when using the main app.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    jsinglestein

    Yes, that's right. When using Password AutoFill in iOS, we have to use the notification system and the clipboard to provide one-time passwords after you autofill the username and password. In 1Password for Safari, just like on the desktop, you can autofill one-time passwords directly – no notifications or pasting required. :)