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Master Password

Community Member
edited November 3 in Memberships
  1. I am trying to assist one of my relatives who cannot find his Master Password. Can you maybe help me?

  2. The Emergency Kit for that same relative is nowhere. Can you maybe help me?


  • GreyM1PGreyM1P

    Team Member

    Hi @Sherine

    For any account-related questions, it's best to have your relative email us directly for privacy reasons. They can reach the team at [email protected] and will receive a conversation number (which looks like [#ABC-12345-123]) by auto-reply from BitBot. If you can post that conversation number here, I'll make sure their message ends up with the right team to help them. :)

    — Grey

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