1P Safari cannot be opened. I have added safari ext but when I try to open I get the same pop up
I have added the safari extension for all applications as requested. When I click on the icon I get the same 'extension' pop up
1Password Version: 8.9.8
Extension Version: 2.4.1
OS Version: ventura 13.0
Browser:_ Safari
Referrer: forum-search:1P Safari cannot be opened. I have added safari ext but when I try to open I get the same pop up
Comments
-
Help please
0 -
+1, same issue here
1PW beta 8.9.9, Extension from App Store, macOS 13
Thx for help in advance ! =)
0 -
Hello @Davidporter1151 and @Chrisbued! 👋
I'm sorry to hear that you're both having trouble opening 1Password for Safari. I know that this is cliche to suggest but can you restart your Macs and then try to open 1Password for Safari again? If that still doesn't work then, to help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:
Make sure that nothing sensitive is visible in the screenshot. 🙂
-Dave
0 -
Hello Dave,
thx for getting back to this thread.
In my case I was able to solve my problem by checking the name of the App in the Applications folder.
I temporarily renamed 1Password.app to 1Password8.app in order to use Version 7 temporarily - and this caused the trouble with the browser extension in Safari. Now everything is working fine.
0 -
Hi @Chrisbued,
Thank you for the update, I'm glad you figured things out.
Let us know if there is anything else we can help with!
0 -
/Users/davidlporter/Desktop/Screen shot Dave_1P.png
Every time I try to open 1password I get this screen
0 -
Hey @Davidporter1151 we're unable to see the image. Are you able to upload your screenshot into your post via this icon?
If you have any trouble, you can also email us the screenshot. With your email please include:
- Your screenshot
- Your forum username: @Davidporter1151
- A link to this thread: https://1password.community/discussion/135061/1p-safari-cannot-be-opened-i-have-added-safari-ext-but-when-i-try-to-open-i-get-the-same-pop-up#latest
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
0
