Unable to open app on iphone

FR30FR30
Community Member

I am unable to open the app on my iphone 11. It has never not worked. Everything is stored there. Help would be appreciated!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:unable to open 1password on iphone

Comments

  • GreyM1PGreyM1P

    Team Member

    Hi @FR30

    If you haven't already, try forcing 1Password to close by swiping it away from the app launcher.

    Close an app on your iPhone or iPod touch - Apple Support

    Then restart your device and try opening 1Password again to see if that helps. If you're still having trouble with it, please get in touch with us by email at [email protected]. You'll get a reply from BitBot which will contain a conversation number, which looks like [#ABC-12345-123] – post that here, and I'll make sure your message works its way to the appropriate team to help. I look forward to hearing how you get on. :)

    — Grey

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